Scorecard and Knowledge Management

Main Article Content


Published: 2012-05-10

Section

Original articles
Views: 988

Abstract

This article develops an overview of the Scorecard and its impact on knowledge management. Are also offered definitions of CMI, benefits of implementing the Balanced Scorecard, business strategy and different times for the implementation of a strategy based on balanced scorecard. Finally, they reflect the role it should play the scorecard in the management of knowledge.

Downloads

Download data is not yet available.
Keywords:
Balanced Scorecard, Knowledge Management and Strategy

Article Details

Author Biography

Fátima Juderki Graciano Domínguez, Universidad Tecnológica Del Cibao Oriental - UTECO Dominican Repúblic

judy_graciano@hotmail.com 

How to Cite

Graciano Domínguez, F. J. (2012). Scorecard and Knowledge Management. Revista Científica El Capacho, 5(1), 49-64. https://doi.org/10.63796/capacho.2012.v5i5.212

References

Beltrán V., M. (1996): De la reforma de Administración al control de calidad de los servicios públicos, Gestión y Análisis de Políticas Públicas, 5-6, 5-16.

Brignall, S. y Modell, S. (2000): An institutional perspective on performance measurement and management in the new sector public, Management Accounting Research, 11, 281-306.

Lapsey, I. y Pallot, j. (2000): Accounting, management and organizational change: A comparative study of local government, Management Accounting Research, 11, 213-229.

MENEGuzzO, M. (1997): De la New Public Management a la Public Governance: el péndulo de la investigación acerca de la Administración Pública, Gestión y Análisis de Políticas Públicas, 10, 33-41.

Kaplan, R. y Norton, D. (1992), The Balanced Scorecard: measures that drive performance, Harvard Business Review, 71-79, Enero-Febrero.

Kaplan, R. y Norton, D. (2001a): Balance without profit, Financial Management, 23-26, Enero.

Kaplan, R. y Norton, D. (2001b): Transforming the balanced scorecard from performance measurement to strategic management: Part I., Accounting Horizons, 15, 87-104, Marzo.

Kloot, L. y Martin, j. (2000): Strategic Performance Management: A balance approach to performance management issues in local government, Management Accounting Research, 11, 231-251.

Roberts, R. (1992): Determinants of corporate social responsibility Disclosure: an application of stakeholders theory, Accounting, Organizations and Society, 17, 395-612, Agosto.

Scott, S. y Lane, V. (2000): A stakeholder approach to organizational identity, Academy of Management Review, 25, 43-62.

Clarkson, B. (1995): A stakeholders framework for analyzing and evaluating corporate social performance, Academy of Management Review, 20, 92-117

Morrison, Ian (1998) Citado por Clarke T., Stewart C. Changing Paradigms. Harper Collins Business. P.

25.

Similar Articles

You may also start an advanced similarity search for this article.